There will always be things to do regarding managing your workforce that are both tedious and time-consuming, regardless of the type of business you own. Companies lose time and money due to paperwork pileup, disorganized procedures, ineffective employee communication, and out-of-date time tracking and payroll systems.

When properly implemented, workforce management software may have a profound effect, helping streamline every facet of workforce management with a unified system and drastically decreasing inefficient, outmoded processes. In what way? Workers free to develop their full potential are more likely to contribute to the company's bottom line.

We analyzed hundreds of popular options and compiled our top picks for the finest workforce management tools to help you find the one that works best for your business. 

Tips for choosing a workforce management company 

When choosing a workforce management company, there are several factors to consider to ensure that you find a solution that meets the needs of your organization. 

Here are a few tips to keep in mind:

It should help to enhance functionality 

Choose a workforce management system with advanced features and functions, including planning and budgeting assistance, employee time and attendance monitoring, report automation, performance tracking, customer interaction tools, etc. 

Think about what you'll use most often and base your software selection on that.

The design should be user-friendly ​

  You can obtain all the information you need from a competent workforce management system, and you can utilize it on any device.

It should allow software integration ​

As a standalone solution, a workforce management system will inevitably fall short of meeting an organization's needs; therefore, it's important that it's able to work in tandem with other HR platforms to deliver a comprehensive set of features.  

It must have reporting features ​

Think about investing in a workforce management system that can provide precise, real-time reports on things like job status, employee performance, customer feedback, account collection, etc.  

Top workforce management companies ​

Companies that are serious about building a solid and productive workforce are increasingly turning to Workforce Management (WFM) systems. Because of this, more cutting-edge tech is showing up in commercial software.

There has been a rise in acquisitions made by pure-play vendors of smaller WFM providers to increase their capacity to supply cutting-edge, all-encompassing WFM solutions. The proliferation of cloud-based businesses is also predicted to contribute to a rise in mergers and acquisitions.

The best organizations for managing employees are as follows: 

Agility Online

Agility employee portal is a comprehensive human resources system designed to bring your organization into the present. It is at the top of our list because AgilityPortal has received a collaboration software "Rising Star" award from a leading B2B Review Platform.

Its purpose is to get your staff involved to connect better, communicate, and work together. AgilityPortal is a alternative to Microsoft SharePoint, Teams and Meta Workplace that provides a safe and easy way to manage and share your company's sensitive data from anywhere in the world.

AgilityPortal can be used by any company or organization with 100 and up to 100,000 employees.

AgilityPortal helps businesses build remote offices. The platform provides a safe and convenient place for remote groups to get in touch with one another and work together on projects. 

Managers now have the ability to keep tabs on operational expenses, keep an eye on productivity, and facilitate cooperation across sites, teams, and departments. Knowledge exchange, recognition and incentive systems, search tools, and more features are part of the package.

BambooHR ​

A complete employee lifecycle management solution, BambooHR is an HR information system. Easily onboard new personnel, streamline processes, approve requests with electronic signatures, generate paychecks, make changes to employee profiles, and more with a workflow designed specifically for your business. Additionally, BambooHR lets you keep tabs on your salary, bonuses, and other compensation in real-time. Remember that this isn't a one-stop shop, and integration may be a problem. The system shines for businesses with fewer than one hundred workers.

As an HR management solution, BambooHR provides a mobile app that gives employees and managers access to some of the most crucial functions in the field. 

Downloading the app on a mobile device allows staff to make absence reports, request cover from other employees, track accomplishments, and stay in touch with the team from anywhere.

NICE

Schedules, breaks, and shift changes can be easily monitored and managed thanks to NICE IEX Workforce Management solutions. The software's machine-learning features improve hiring, forecasting, scheduling, and day-to-day operations, and they're all tailored to the unique needs of digital channel management. 

It's easy to adjust schedules on the fly to meet fluctuating needs, provide paid time off, and let workers know about potential overtime.  

Skedulo

Australian company Skedulo offers their eponymous workforce management software optimized for managing a team of mobile employees working in the field.

Skedulo is a cloud-based service that provides workforce management capabilities, such as scheduling and communication with remote workers and data analysis. Some of the primary features are job scheduling, dispatching, travel route optimization, messaging, virtual meetings, and a mobile app. Workforce capacity is increased, client outcomes are enhanced, and administrative burdens are reduced thanks to their solutions.

​ inTime

The public's safety was a primary consideration in developing InTime's tools for managing the workforce. Organizations in the public safety sector may rely on InTime Solutions for all of their scheduling, timekeeping, and workforce management software requirements. Reduce the human effort, save money, reduce danger, and boost morale by automating repetitive tasks. Time and sick leave may be recorded easily, and alerts can be set up to notify managers of overtime or inappropriate scheduling requests.

SAP SuccessFactors 

Proven capabilities in basic HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management are some areas where SAP's workforce management solution shines. 

Oracle

Oracle Workforce Management is a suite of modules designed to boost productivity and employee engagement. These modules are Time & Labor, Absence Management, and Workforce Health & Safety.

These simple, anywhere-accessible tools include a digital assistant that can be used to log hours worked on a project, submit sick leave, or clock in for a shift from the job site, even in the absence of cellular coverage. When legislation and policies change, embedded AI helps you continue paying employees appropriately by automatically sending modifications to payroll. 

Retain 

Budgeting and forecasting, labor projection, scheduling, time tracking, skill tracking, and personnel lifecycle management are all simplified with Retain Resource Planning. 

The information can be viewed in a conventional wallchart, making it simple to copy and paste timetables. Details are easier to make out when presented in various colors and shapes. 

With this HR management software, you may generate completely customized reports to your requirements.

Bitrix24

According to its developers, Bitrix24 is a comprehensive system for managing projects with several collaborators in teams of any size. CRM, time tracking, reporting, Kanban board, Gantt chart, messenger, video calls, workflow automation, automatic task time tracking, and more features are included. As an administrator, you can access several features, such as sending reminders, rating users, generating reports on completed tasks, and much more.

Although it doesn't seem to be the greatest workflow management software, it does work with popular apps like Slack, MailChimp, Skype, and many others.

Jibble 

Using Jibble's workforce management system, you can quickly and simply see and manage team timesheets, generate custom reports and export data, receive personalized alerts about your team's performance, and keep tabs on employee metrics in preparation for annual reviews. You can export your timesheet data as an XLS file and then share it with your payroll provider or use it for further analysis. 

Connecteam

There is a no better all-in-one solution for managing a mobile or remote workforce than Connecteam. When it comes to managing a workforce, Connecteam thinks it's important that solutions are accessible, cheap, and straightforward to adopt, especially for mobile workers. Our comprehensive workforce management tools cover all the bases, from HR and communications to operations.

The advanced simplicity of the time clock allows for accurate tracking of working hours and the prevention of frequent abuses like "buddy punching" and other forms of time theft. Payroll services like Quickbooks Online and Gusto can be used in tandem with our workforce management system.

Use online tools like checklists, forms, and workflows to coordinate employee schedules and daily tasks. The app's interactive internal communication features, such as private and team chats, an employee directory, updates, surveys, announcements, and much more, ensure that you and your entire staff are always in the loop.

What is a workforce management system?

A workforce management system is defined as an approach to personnel management that provides firms with comprehensive visibility into their operations and important business indicators.

This indicates that a methodical strategy must be used to establish workforce management within an organization. The primary goal of a WFM system is to automate and standardize this procedure so that workforce management is carried out effectively and efficiently.

A well-executed system rollout guarantees that businesses will follow through with the procedures outlined above, from collecting real-time data to analyzing it.

In addition, it can assist team leaders in better comprehending each member's strengths and weaknesses. And in doing so, enhance one of the most important features of a successful and lucrative business: assigning the appropriate personnel to each job.

The most effective workforce management systems adhere to well-defined procedures that streamline the most important aspects of managing a staff.

Before diving into the specifics, it might be helpful to define the "process" for this discussion. 

Why should companies use workforce management software?

Consider implementing software designed specifically for workforce management if you're interested in streamlining your HR processes. Automation is always the best option when looking to increase output, eliminate unnecessary repetition, and reduce human mistakes.

Because workforce management encompasses such a broad range of tasks, numerous workforce management software options exist. To address the question of whether or not workforce management software is necessary, let's examine some of the important software types.

Benefits of using workforce management software

Use a human resource solution for talent acquisition and employee engagement, such as time tracking or scheduling software, a communications platform, a human capital management system, or any of several other HR-related tools.

Using software will assist you in the following areas regardless of the category:

Increase employee satisfaction 

Without hardworking employees, no company would ever succeed. The quality of their work will suffer if they are unhappy in their jobs. If you have a good workforce management system, you can give your workers more autonomy. Likewise, you'll have little trouble conveying your thoughts and feelings to them. Human resources software will make it simpler for workers to check and alter their schedules, confirm shifts with a single click, request time off, and clock in and out of work.  

Improve analytical performance

Spaces of all kinds require data management systems. Suppose you want to run a successful business. In that case, you need to be able to maintain tabs on how things are going in real time, check how actual results compare to projections, and assess whether or not your company is living up to your original goals.

As a result, HR professionals in charge of making sound, financially prudent decisions for their organizations must arm themselves with cutting-edge resources. Thanks to the system's automation, they will have access to all the data needed for the analysis of operations and more effective management.

Help to save time

Human resources managers need to block off a substantial amount of time each week to plan the work week. By automating this process with software, you can free up valuable time to concentrate on the operational side of human resources. Web-based solutions, which are included in most software packages nowadays, allow users to manage their work without being physically present in the workplace.

Improves customer service

With the use of workforce management software, you can assess employee effectiveness in all areas, including customer service. Human resources professionals can evaluate workers' customer communication and interaction skills using a set of predetermined indicators. Once recorded, these can be used in regular, periodic, and annual reviews of each employee's performance.

This system can simplify the process of comparing individual workers' output to some kind of benchmark. Those in charge of human resources can investigate complaints and address them before customers form negative impressions of the business.

Reduce the risk of noncompliance

 Businesses need to keep records to prove to federal and state regulators that they are always meeting their legal obligations. Keeping such compliance records manually is time-consuming and prone to error.

It might also cost your business a significant chunk of money for even a minor violation. It can be done promptly and automatically via the workforce management solution. The system mitigates this threat while facilitating continued conformance with all applicable federal, state, and municipal regulations.

Conclusion ​ 

Automation, reduced overhead, and increased output are just some benefits businesses may get from the workforce management software. This helps them by utilizing more efficient management, monitoring, and organizing available human resources. There has never been a better time to implement a workforce management system in your company or organization.