Artificial Intelligence in Training: how to Power up Your Employees' Skills

In today's fast-paced business environment, companies constantly face challenges that impact their competitiveness. Rapid technological advancement and evolving customer expectations are now driving industry changes.

As the business landscape changes, the once-relevant knowledge may become obsolete. Yet, adapting to ever-evolving employee skills became harder as the world shifted to remote work. Thus, learning in remote workplaces became a necessity, not an option. As a result, organizations can now overcome geographical barriers and encourage progress.

Companies may face difficulties in managing development programs and maintaining their effectiveness. Another challenge is sustaining consistent involvement and motivation among off-site teams. Here is the solution to these problems - using artificial intelligence in training.

This article will highlight the importance and the main benefits of leveraging artificial intelligence in corporate training. Continue reading to learn how to use employee training technology for performance improvement. 

Benefits of incorporating AI training for employees 

According to Oracle, 27% of HR leaders believe that using artificial intelligence in the workplace has a positive effect on the staff's development. We will dive into the reasons behind this favorable impact in this section.  

Adaptability of the learning process ​

AI platforms can analyze individual learning styles and adjust the content to everyone's needs.

For example, the system can convert video audio into a text script for those who prefer reading content over watching it. Similarly, AI algorithms may track the employee's progress. Based on these results, they can change the learning program's path or difficulty level. Adaptability fosters the retention of information, enhancing effectiveness. 

Human-like coaching 

 Companies can hire NLP developers to achieve a conversational AI-driven learning experience. Natural Language Processing (NLP) allows for interaction as if communicating with a real coach. Therefore, companies can create an interactive environment while leveraging AI.

During learning, workers may express confusion or dissatisfaction about a particular topic. NLP chatbot can then detect the sentiment of the messages. By simulating human interactions, AI provides a more empathetic response, along with guidance. 

Always-available assistance 

Studying the materials, employees may struggle with specific topics and questions, requiring clarification. The absence of human help can slow down the learning process and affect productivity. With artificial intelligence in training, the staff can receive support anytime. As a result, rapid responses may make education more efficient. The use of AI in training reduces the frustration and stress associated with getting stuck in the learning process.  

Prompt evaluation ​

  Delays in the educational process might decrease the productivity of employees. Workers might wait days or weeks for feedback with traditional training methods.Instead, AI can provide instant performance reviews, highlighting areas of strength and improvement. Immediate assessment helps learners stay on track and achieve their goals quickly.

Increase in completion rates ​

​By providing engaging learning experiences, AI can motivate employees to finish their program. Quizzes, simulations, gamification, AR, and VR keep the staff interested in the material.

AI tools track the learners' progress and recommend ways to fulfill their ambitions. By receiving guidance at each stage, employees can improve their performance faster. As a result, they are encouraged to complete the training by accomplishing achievements. This approach incentivizes the person to show better results and to continue studying.

Training personalization using advanced analytics 

​Experience API (or xAPI) can collect data about each person's interactions with the LMS. Businesses can then use advanced analytics to identify the learner's strengths and weaknesses.

With this technology, companies can determine relevant learning activities for each team member. Therefore, by using artificial intelligence in training, organizations can deliver personalized programs. 

How can companies use AI for their corporate training? 

Not only does AI enhance the employee experience, but it also facilitates training development. So how can organizations leverage this technology in corporate learning? 

Let's discover four use cases businesses can consider for their next HR campaign.

Identification of the knowledge gaps Enter heading here...

Businesses can use artificial intelligence in training for task-based assessments.Contingent on the results, the algorithms find areas where learners need more revision. Companies may offer AI employee training to help fill in the missing knowledge.

For example, a person consistently makes mistakes on tasks related to resource management. In this case, AI can suggest specific courses to improve their skills in this subject. Thus, companies offer all employees targeted training rather than generic corporate education.

This approach is beneficial for identifying knowledge deficiencies that are not obvious to the senior management. Using AI to analyze performance data, stakeholders get a more objective and data-driven overview.

Automated content creation for training materials

By using artificial intelligence in training, companies save time on creating training resources. AI can rapidly deliver high-quality content that matches the specific needs of each employee.

For example, an AI-powered system can generate simulations to provide hands-on training for complex processes. These virtual environments replicate real-world scenarios. Therefore, employees practice skills in safe and controlled conditions.

In addition, AI can handle the translation of training materials into different languages. Therefore, multinational companies get an opportunity to provide courses to their foreign staff members. As a result, organizations can overcome the language barrier. Moreover, regardless of location, all workers can receive the same top-notch training materials.

Prescriptive analytics

 As mentioned before, personalization is one of AI's main benefits in employee training. Data intelligence is the driving force behind this advantage.

Machine learning algorithms help identify patterns and tendencies in learners' performance. Then, the prescriptive model produces recommendations for future actions regarding each person.

Using AI-driven suggestions, managers can make personal development plans for their team members. What's more, they can simplify the analyzing and idea-generating process.

To implement AI tools for training and development, companies need data scientists, developers, etc. There are plenty of options: freelance, IT staff augmentation, and IT project outsourcing. Some businesses also use AutoML tools to integrate prescriptive analytics into employee training.  

Additionally, investing in ongoing professional development through data science courses can further empower the workforce with the skills needed to harness the full potential of AI-driven solutions for training and development initiatives.

Learning plan suggestions

AI can generate detailed learning plans for senior management. The recommendations include relevant training courses, modules, and materials.

For example, AI algorithms can analyze assessments to suggest resources that address specific skill gaps or development areas. Managers can then review these plans and add or exclude modules if needed.

As a result, supervisors can simplify the training process and optimize their time. Instead of designing personalized training programs from scratch, they can use AI tools.

By leveraging AI-powered learning plan suggestions, internal staff training becomes more effective. Thus, employees have access to the most valuable resources for their professional growth. 

Wrapping up 

Artificial intelligence in training is a time-saving and cost-effective solution. With AI, companies can improve teams' skills and knowledge. Employees benefit from a personalized approach, real-time feedback, and practical tasks. 

By using artificial intelligence in corporate learning, companies can streamline the training process, reduce managers' time spent on training their teams, increase workers' satisfaction, and improve the overall efficiency of the learning process.

FAQs :

Why is employee training often ineffective? ​ 

Internal staff training is sometimes unproductive. The primary causes of this are lack of personalization, poor and slow feedback, irrelevant content, and inefficient educational methods.

How can AI be used in training employees? ​ 

The use of artificial intelligence in training and development involves personalized course provision, automated content creation, and virtual assistant integration.

How can AI improve the employee experience? ​ 

Artificial intelligence in training may improve the employee experience by providing personalized learning experiences, identifying knowledge gaps, and offering real-time feedback and support.