By Jill Romford on Sunday, 03 August 2025
Category: Blog

Top 10 Best Intranet Solutions Platforms of 2025

​In today's digital workplace, intranet solutions have become more than just internal websites—they're the operational backbone for modern organizations. 

Whether it's facilitating internal communication, centralizing resources, or driving employee engagement, nearly every organization depends on an intranet—or a mix of platforms—to keep things running smoothly.


And the demand is only increasing. In fact, a 2025 report by Gartner® projects that 70% of organizations will standardize on a modern intranet solution as their core employee experience platform. This shift is driven by hybrid work, rising employee expectations, and the urgent need for real-time collaboration and transparency.

Intranet solutions offer a centralized space for company-wide communication, document sharing, task updates, employee directories, and knowledge management—replacing scattered tools and disjointed communication with a unified digital experience. 

They empower leadership to build a human-centric culture, support remote workforces, and provide actionable insights across departments.

So, which platforms are leading the charge? 

In this post, we'll break down the top 10 intranet software solutions of 2025—highlighting their strengths, use cases, and what sets them apart.

When businesses start exploring intranet solutions, they're usually aiming for a solid return on investment—think better productivity, smoother workflows, and stronger employee engagement. 

But here's the catch: not all intranet software is built the same. Some platforms are designed for very specific use cases, which might not align with what your organization really needs.

 Key Takeaways

Quick Comparison: Top 11 Cloud Intranet Solutions for 2025 

Here are some examples of intranet software and The most popular intranet software vendors:

​Intranet Solution ​Best For ​Key Features
​AgilityPortal ​Hybrid & deskless teams ​All-in-one intranet, chat, docs, project tracking, mobile-first, mobile apps, online document editing, projects, social intranet software
monday.comTeams needing project visibilityWork OS with dashboards, automations, and integrations
Bloomfire​Customer support & sales teams​AI-powered search, knowledge base, Q&A forums
Blink​Frontline workforce​Real-time messaging, mobile-first intranet, shift communication
Simpplr​Fast-growing teams​Engagement insights, mobile intranet, integrations
Noodle​Small businesses​Easy setup, basic intranet tools, budget-friendly
Viva Engage​Microsoft Teams users​Community building, employee stories, Teams integration
​Workvivo​Culture-first companies​Social feeds, shout-outs, employee recognition
​SharePoint​Microsoft 365-centric organizations​Document management, sites, deep Office integration
​Unily​Enterprise-level internal comms​Multilingual support, content targeting, branded UX

What Are Cloud Intranet Solutions Really Used For? ​

​If you've ever wondered "what is intranet software actually for?"—you're not alone. 

At its core, cloud intranet solutions are designed to give your team a single, central space to connect, share, and collaborate. 

They're not just digital bulletin boards—they're smart platforms that make work life easier by organizing communication, knowledge sharing, project updates, and employee data all in one place.

Modern intranet platforms are especially popular with HR teams, managers, and employees because they make it easy to:

But here's the real game-changer: today's most popular intranet software go beyond just productivity. They're now built to support company culture and employee engagement. 

That's why many providers now call themselves employee experience platforms or internal communication apps. 

They're designed to help people feel more connected—to their work and to each other.

A strong intranet reflects and reinforces your company's culture. It's more than a tool—it's a digital heartbeat.

As Jane McConnell, digital workplace expert, says​

The most popular intranet software vendors now include built-in engagement features like:

These tools don't just make your intranet more fun—they give your culture a real digital identity.

So the big question is:

Whatever the case, the right cloud intranet solution can transform how your people work together—wherever they are.

How to Pick the Right Intranet Solution (Even if You Need It Free)​

​Choosing the best intranet platform for your team isn't about grabbing the first name you recognize—it's about finding a solution that fits your business, your team, and your goals.

Whether you're a small business looking for a budget-friendly option or a growing team ready to scale, knowing how to pick an intranet solution (free or paid) can save you time, money, and a whole lot of frustration.

Let's break it down step-by-step:

1. Define Your Goals and Challenges

​Start with the "why." Are you trying to fix poor communication? Create a centralized place for documents? Or maybe you want to boost employee engagement with something more interactive? 

Intranet Case Studies and How to Build a Winning Intranet Business Case for Your Organization.

"Your intranet is only as useful as the problems it solves," says Rachel Happe, founder of Engaged Organizations.

Ask yourself:

2. Focus on Core Features That Matter to You

​Not all intranets offer the same bells and whistles. Look for features based on your priorities. 

For example:

If you're on a tight budget, explore free intranet software for small business options that let you try before you buy. 

3. Compare Platforms (Cloud-Based = Less IT Headache)

Stick with cloud intranet platforms to save time and IT costs. Most of them offer updates, backups, and support automatically.

Pay attention to:

4. Test It Out with a Free Trial

​Many of the best intranet platforms for small business (like AgilityPortal and Blink) offer a free trial. Use this time to test:

5. Roll It Out in Phases

Don't try to launch everything all at once. Start small with one department or use case—then expand based on feedback. 

Also, create a quick guide or short training to help your team adopt it smoothly.

10 Best Intranet Solutions of 2025

With so many intranet software solutions on the market, it can feel like they all promise the same thing—better communication, more productivity, and easier collaboration. But here's the catch: not every platform delivers in the same way.

So, how do they actually compare? And more importantly—which intranet software is the right fit for your business?

To make your search easier, we've reviewed and ranked some of the best intranet platforms of 2025. 

Whether you're looking for an all-in-one employee hub or a simple communication tool, this list will help you narrow down your options and choose with confidence.

#1. AgilityPortal - Intranet Solution for Remote Teams

If you're after a cloud-based intranet solution that does more than just share news and documents, AgilityPortal should be at the top of your list. It's a flexible, all-in-one employee communication app designed for today's remote, hybrid, and deskless teams.

From HR professionals looking to simplify onboarding to IT leaders aiming to consolidate tools, AgilityPortal offers everything you need to streamline communication, boost productivity, and create a connected digital workplace.

AgilityPortal is trusted by organizations across industries—like healthcare, nonprofits, and professional services—because it delivers a smooth user experience and is super easy to set up and manage. 

Whether you're a startup or a global enterprise, this cloud-based intranet software adapts to your needs without overcomplicating things.

Here's what sets AgilityPortal apart:

We designed AgilityPortal to feel like a digital home for your team—not just another app they have to use.

Says Jessica., Director of AgilityPortal

While many intranet tools focus on one area (like messaging or content), AgilityPortal brings it all together in a single dashboard—making it one of the best intranet platforms for small business and mid-sized organizations alike.

So you can try it, explore the tools, and see how it fits your workflow without any pressure.

#2. monday.com - Project Management Intranet

Looking for something that blends task management with team collaboration? 

monday.com might be the right fit—especially if your main goal is to keep projects moving and your team aligned. 

While not a traditional intranet at its core, many companies use monday.com as a lightweight intranet solution, thanks to its highly visual interface and customizable workflows.

This platform is a favorite for fast-moving teams, especially in marketing, design, and operations, who need clear visibility into tasks, timelines, and who's doing what. 

It's often seen as a project management intranet that also supports internal communication, file sharing, and collaboration across departments.

Here's why monday.com stands out:


We built monday.com so teams could manage everything in one place—and that includes communication, workflows, and collaboration. While monday.com doesn't offer the full range of features you'd expect from a dedicated employee intranet platform, it's a solid choice if you're primarily focused on getting work done and staying organized.
According to Roy Mann, Co-founder of monday.com:

For small businesses or teams that already use tools like Slack or Zoom, monday.com can act as the central hub that ties everything together—making it one of the best collaboration platforms that doubles as a basic intranet system.

#3. Bloomfire - Knowledge Base Intranet Software

If your team is drowning in documents, repeating the same questions, or struggling to find answers quickly, Bloomfire could be the perfect solution. It's not your typical intranet—it's a knowledge sharing platform built to make company information easy to find, organize, and use.

Bloomfire works best for customer service, sales, and support teams who need quick access to FAQs, playbooks, or training materials. 

Think of it as a searchable intranet software that brings all your know-how into one central, intelligent hub.

Here's what makes Bloomfire shine:

Your team can't do their best work if they can't find what they need, says Mark Hammer, CEO of Bloomfire.
"We make knowledge as easy to access as your favorite search engine.

Mark Hammer, CEO of Bloomfire

Bloomfire is especially useful for companies that rely on shared expertise, like call centers, marketing agencies, and growing tech teams. 

It's designed for fast-moving environments where answers can't afford to get buried in emails or forgotten files.

While Bloomfire doesn't focus on project management or internal social features like some other employee intranet platforms, it's one of the best intranet options for knowledge sharing—especially if your top goal is to reduce silos and speed up response times. 

#4. Blink - Frontline and Deskless Intranet Solution

If your workforce is mostly on the move—think retail staff, healthcare workers, delivery drivers, or manufacturing teams—Blink is a solid choice. It's a mobile-first intranet solution built specifically for frontline and deskless employees who don't sit at a desk all day.

Blink shines where traditional intranet platforms struggle: it puts communication, resources, and engagement tools directly into the hands of workers—via their smartphones. 

That means everyone stays connected, informed, and involved—no matter where they are.

Here's why Blink is one of the best intranet options for frontline workers:

We built Blink to make frontline teams feel just as connected and valued as their office-based peers

Says Sean Nolan, CEO of Blink

For companies with high turnover or shift-based work, Blink offers a fast, practical way to boost engagement and reduce communication gaps. It's especially popular in industries like transport, healthcare, logistics, and hospitality—where speed and simplicity are key.

While Blink doesn't offer the heavy customization or full intranet suite you'd find in platforms like AgilityPortal or Unily, it's one of the best intranet apps for distributed teams that want something quick to roll out and easy to manage.

#5. Simpplr - Digital Workplace Tools

If you're looking for a modern intranet software that feels more like a digital workplace tools than a static company bulletin board, Simpplr might be exactly what you need. 

A bit like google workspace but it's designed for companies that want to create a strong employee experience and a vibrant, people-first digital culture.

Simpplr focuses on internal communication, employee engagement, and simple design—making it a favorite for HR leaders and internal comms teams that want to roll out something sleek, smart, and scalable.

Here's why Simpplr stands out as one of the best digital workplace platforms for growing teams:

Your intranet should be more than just a storage space—it should be the heartbeat of your culture.

says Dhiraj Sharma, Founder of Simpplr.

What makes Simpplr especially appealing is how intuitive and lightweight it feels. Teams don't need IT support to set it up or train everyone—it's designed for non-technical users who want to keep people informed and connected with as little friction as possible.

It's ideal for mid-sized businesses and enterprises that want a simple intranet platform with engagement tools, without getting bogged down in complexity. 

If you're focused on creating a place where employees feel heard, seen, and supported—Simpplr delivers a strong mix of design and function. 

#6. Noodle - Affordable Intranet Software for Small Business

If you're a small business or a team with limited IT support and budget, Noodle might just be your new best friend. It's a simple intranet platform that covers the basics—without the high price tag or the learning curve. 

Think of it as an affordable intranet software for small business that gives you just what you need to keep everyone on the same page.

Noodle is all about helping internal teams collaborate and stay organized. 

While it doesn't offer flashy features or deep customizations, it's ideal for businesses that want to get up and running quickly, with tools that work straight out of the box.

Here's why small teams choose Noodle:

We created Noodle to be an intranet that any small business could run with—no IT department required

says Tony G., Co-founder of Noodle Intranet.

Noodle may not compete with the bells and whistles of enterprise tools like Unily or AgilityPortal, but for businesses that need a reliable intranet for internal collaboration, it delivers exactly what's needed—and nothing extra to get in the way.

If you're looking for an easy-to-use intranet for small teams with file sharing, employee directories, and communication tools all in one place, Noodle is a straightforward, cost-effective option worth exploring.

#7. Viva Engage - Employee Engagement Platform

If your company already lives inside Microsoft Teams or Microsoft 365, then Viva Engage is an easy win. It's Microsoft's own employee engagement platform that brings social intranet features right into the tools your team already uses every day.

Formerly known as Yammer, Viva Engage has evolved into a modern, community-driven experience that's all about giving employees a voice. 

Here's why Viva Engage stands out:

With Viva Engage, we help people feel connected to their work and each other, no matter where they're working from.

Says Lori Wright, GM at Microsoft.

Because it's part of Microsoft Viva, the experience is deeply integrated with other Microsoft 365 apps. 

That makes it especially useful for enterprises looking for a Microsoft 365 intranet tool that's focused more on connection and community than document management.

While Viva Engage isn't a full intranet platform on its own—it doesn't include content management or task tracking like AgilityPortal or monday.com—it's a strong add-on for teams already using Teams as their digital HQ. 

It's ideal for HR, internal comms, and execs who want to strengthen company culture and encourage open dialogue.

#8. Workvivo - Social Network Intranet Software

If your company is focused on building a connected, people-first culture, Workvivo is a standout. It's more than just an intranet—it's a full-blown employee engagement platform with social features that make your team feel like they're part of something bigger, no matter where they work.

Here's why teams love Workvivo:

Our goal is to make employees feel emotionally connected to their workplace—because engagement starts with feeling seen.

Says John Goulding, CEO of Workvivo

Workvivo is an excellent choice for organizations that want to improve company culture through communication and shared values—not just task management. 

It's especially effective in industries like retail, hospitality, healthcare, and manufacturing, where employees may not be tied to a desk but still need to stay in the loop.

Although it doesn't offer advanced project tracking or document collaboration like AgilityPortal or monday.com, Workvivo is one of the best intranet solutions for boosting morale and engagement—and it's built to grow with your team. 

#9. SharePoint - Content Intranet Software

When people think of intranet, SharePoint is usually one of the first names that comes up—and for good reason. As part of the Microsoft 365 suite, SharePoint has long been the go-to enterprise intranet platform for document management, team collaboration, and internal knowledge sharing.

It's a powerful tool, especially for large companies already using tools like Outlook, Teams, and OneDrive. But let's be real—it's not always the easiest to use, and it can feel overwhelming if you're a small team or just starting out.

Here's why organizations stick with SharePoint:

SharePoint helps organizations manage content and build workflows tailored to their business goals

says Jeff Teper, President of Collaborative Apps at Microsoft.

SharePoint shines as an internal collaboration tool for large companies with dedicated IT teams and complex infrastructure needs. It's great if your priority is storing and organizing files, managing permissions, and integrating with other Microsoft tools.

However, for businesses that want a more user-friendly, all-in-one experience with built-in engagement tools, SharePoint can feel a bit rigid. 

That's why some companies pair it with tools like Viva Engage or look for more modern, turnkey intranet platforms like AgilityPortal that offer better UX and employee-centric features out of the box.

Still, if you're already in the Microsoft ecosystem and have IT support in-house, SharePoint for company intranet is a tried-and-true solution that can scale as you grow.

#10. Unily - Workforce Experiences Intranet

If you're a large, global company with employees spread across countries, languages, and time zones, Unily is built with you in mind. 

It's a premium enterprise intranet solution for large organizations that want to take employee experience and internal communication to the next level.

Unily's strength lies in delivering custom intranet experiences—whether it's content personalization by role, region, or language. 

It's the kind of customizable intranet software that allows global teams to feel more connected, aligned, and heard, no matter where they're working from.

Here's why Unily is a top pick for enterprise teams:

Unily connects the global workforce by creating experiences that are as personal as they are powerful.

Chris Ciauri, former CEO of Unily

While Unily may be more complex (and costly) than smaller intranet tools, it's designed for enterprises that want an internal communication platform with multilingual support and advanced analytics. 

It's especially useful in sectors like finance, healthcare, and manufacturing—industries where compliance, clarity, and customization really matter.

Unily also positions itself as one of the best employee experience software platforms, with a strong focus on helping large businesses build a more inclusive, informed, and engaged culture at scale. 

 Additional Intranet Solutions to Explore
  • Igloo Software – Cloud intranet with strong knowledge sharing tools
  • Happeo – Google Workspace-native intranet with social features
  • Jostle – Simple, people-focused intranet for small teams
  • Claromentis – Modular intranet with digital workplace apps
  • ThoughtFarmer – Intranet for culture-building and internal comms
  • Zoho Connect – Part of the Zoho suite, built for collaboration
  • Bitrix24 – All-in-one intranet with CRM and task tools
  • Staffbase – Mobile-first intranet for frontline communication
  • Samepage – Team collaboration and document management tool
  • GreenOrbit – Intranet with forms, workflows, and document control
  • Powell Intranet – Microsoft-integrated intranet for enterprises
  • Confluence (by Atlassian) – Knowledge base meets intranet
  • MyHub – Customizable intranet for SMBs
  • Ntranet – Lightweight tool for internal communication
  • Elink.io – Content curation and team sharing intranet

    • Free Intranet for Small Business

    Find and compare the 2025 best free Intranet software solutions, using our interactive tool to quickly narrow your choices based on businesses like yours.

    How to Choose the Best Intranet Solution for Your Company

    With so many options on the market, figuring out how to choose the best intranet solution for your company can feel like a full-time job. 

    Most intranet platforms look similar at first glance—they all promise better communication, easy file sharing, and happier teams. 

    But the reality? 

    Some tools are too basic. Others are overly complex. And neither will give you the value you need.

    So how do you cut through the noise? 

    Start with these steps:

    1. Review Trusted Reports and Analyst Reviews

    Don't just rely on vendor websites. 

    Use trusted third-party research—like SoftwareReviews or G2—to narrow down the best intranet platforms with employee engagement tools and security features. 

    These reports combine analyst expertise with real user reviews, so you're getting both industry insight and honest feedback from teams like yours.

    Intranet software is not one-size-fits-all. Let the data guide you—use expert ratings and peer reviews to inform your shortlist.

    says Lauren Wolfe, Digital Workplace Analyst.​

    2. Outline Your Business Objectives and Team Needs​

    Before you jump into demos, take the time to list out exactly what you need. 

    Ask questions like:

    This step helps you evaluate intranet software for business needs and makes it easier to eliminate platforms that don't align with your goals. 

    3. Ask the Right Questions in Vendor Demos

    Here's where you'll separate marketing promises from real functionality. 

    Prepare strategic questions to understand:

    And we also recommend: Asking specific questions is the best way to uncover the true user experience and cost of intranet software—not just what's in the sales deck.

    20 Features Every Intranet Solution Must Have

    1. Knowledge Sharing Abilities

    A modern intranet should act as a centralized knowledge hub—not just a place for announcements. 

    Whether you're a startup, nonprofit, or enterprise, using your intranet for internal knowledge sharing helps teams grow, collaborate, and retain critical information over time.

    Why it matters:

    2. Multilingual Options

    A multilingual intranet platform is essential for global teams, ensuring every employee—no matter their location or language—can access the same content, tools, and updates. 

    Whether using built-in translation tools or manual localization, it supports a truly inclusive digital workplace.

    Why it matters:

    3. Document Storing and Editing

    A built-in document management system for intranet platforms lets your team store, organize, and share files in one secure location. 

    It replaces scattered drives and email threads with a centralized, searchable document library that's accessible from anywhere.

    Why it matters:

    4. Social Features

    A modern social intranet platform goes beyond basic messaging—it helps employees build real connections through familiar, social-style interactions. 

    Think of it as internal social networking for businesses, designed to boost culture and collaboration within a secure environment.

    Why it matters:

    5. Mobile Apps

    A mobile intranet also supports a mobile workforce through a dedicated app, allowing seamless access across devices. 

    This enhances enterprise communication by keeping employees connected and informed—anytime, anywhere.

    6. Spaces, Department, Teams

    An enterprise intranet goes beyond communication—it's a dynamic digital workplace where employees connect, collaborate, and build relationships. 

    By offering dedicated communities and groups, you empower teams to engage in meaningful ways.

    The possibilities are endless, and every community helps cultivate a more connected and positive workplace culture.

    7. Employee Directory

    An interactive employee directory for intranet platforms gives your team instant access to staff profiles, contact info, roles, skills, and more—all in one searchable place. 

    Employees can also add personal details like hobbies or interests, helping teams connect beyond job titles.

    Why it matters:

    8. Internal Job Board

    A key feature of any enterprise intranet is the internal job board - a dedicated space where employees get first access to open positions before they're advertised externally. 

    This powerful tool:

    By prioritizing internal mobility, organizations not only save on hiring costs but also foster a culture of growth and opportunity.

    9. Survey Tools

    A built-in employee survey tool for intranet platforms makes it easy to gather team feedback—whether it's for planning a holiday party or running a detailed engagement survey. 

    You can boost response rates with automated reminders and share results company-wide, all within your digital workplace.

    Why it matters:

    10. Shared Team Calendars

    A shared team calendar for intranet platforms helps everyone stay aligned by making schedules, meetings, and key events visible across departments. From booking time off to sharing project milestones, it's a simple way to promote transparency and improve planning.

    Why it matters:

    11. Task and Project Management

    Transform your intranet into a centralized hub for task execution with integrated project management capabilities. 

    This digital solution enables teams to:

    By consolidating task management within your intranet, you eliminate workflow silos and create a more transparent, efficient work environment. 

    The system ensures every team member has what they need to contribute effectively - right at their fingertips 

    12. Event Management Tools

    An intranet isn't just for updates—it can double as a corporate event planning and management platform. With built-in event management tools for intranet, teams can organize webinars, town halls, training sessions, and company-wide meetings—all from one place.

    Why it matters:

    13. Ticketing System For Staff

    Make sure it allows yout to turn your intranet into a powerful helpdesk with an integrated ticketing system that transforms how employees request and receive support. 

    This centralized solution enables:

    Available as either a native intranet feature or through seamless integration with specialized helpdesk software, this system:

    By bringing ticketing into your digital workplace, you foster accountability while simplifying support workflows organization-wide.

    14. Real-Time Chat and Communication Channels

    A modern intranet should include real-time team messaging to keep conversations flowing and collaboration seamless. With built-in chat channels for departments, projects, or topics, employees can quickly ask questions, share updates, and stay connected—no matter where they work.

    Why it matters:

    15. Digital Forms

    A robust intranet should include a digital form builder with e-signature support, allowing teams to streamline internal processes like PTO requests, policy acknowledgments, and onboarding checklists. 

    These compliance-ready intranet forms help ensure your organization collects, stores, and manages information securely—while reducing admin overhead.

    Why it matters:

    16. Push Notifications

     This feature is ideal for keeping employees instantly informed and engaged with important enterprise communications. 

    Whether it's a friendly reminder ("team photos at 2 PM today") or a major business update ("Q3 revenue exceeds target by 18%"), real-time employee alerts ensure your messages don't get lost in the noise.

    Use intranet communication pop-up notifications, desktop alerts, or mobile push messages to grab attention at the right moment. 

    These notifications are far more effective than traditional email—making them perfect for fast-moving teams, remote staff, and time-sensitive updates.

    17. Customizable User Interface

    This feature is essential for creating a user-friendly enterprise intranet design that employees actually enjoy using. 

    From easy-to-navigate menus to branded layouts and personalized dashboards, a customizable intranet interface ensures that every employee feels at home on the platform.

    Whether it's adjusting the homepage layout, updating navigation links, or tailoring tools by role or department, a personalized employee intranet experience makes adoption smoother and reduces frustration. 

    Instead of a one-size-fits-all setup, give teams what they really need—and let your intranet grow with your business. 

    18. Analytics

    This feature is key for understanding how employees are interacting with your intranet platform. 

    With a built-in intranet analytics dashboard, you can track which pages are most visited, which announcements get the most clicks, and how engaged your users are over time.

    Use employee engagement reporting tools to identify what's working—and what's not—across your internal communications. 

    From content performance to user behavior, analytics help you fine-tune your intranet strategy and improve the overall employee experience with data-driven decisions.

    19. Onboarding Tools

    This feature is perfect for welcoming new hires and getting them up to speed from day one. 

    With intranet onboarding tools for new employees, you can centralize everything they need—checklists, training videos, HR documents, and team introductions—all in one place.

    A smooth digital onboarding experience ensures new team members feel confident, connected, and productive. 

    Whether your workforce is in-office, hybrid, or fully remote, these tools make orientation easier, more consistent, and far less overwhelming.

    20. Integrations

    For your intranet to truly serve as the single source of truth in your organization, it must integrate seamlessly with the tools your employees use every day. 

    Without strong intranet integration with business apps, your intranet becomes just another platform that people switch between—slowing them down and disrupting their workflow.

    With single sign-on (SSO) capabilities, you can simplify logins, import employee data automatically, and even pre-fill user profiles—making it a must-have for IT and HR teams. 

    Many modern intranet platforms also connect with apps like Slack, Microsoft Teams, Outlook, Vimeo, Excel, and more, creating a fully centralized digital workplace platform.

    The result? Increased productivity, streamlined communication, and better alignment across departments. 

    Whether you're managing a distributed team, supporting frontline workers, or scaling a global company, a well-integrated intranet helps boost employee engagement and bring your culture to life. 

    Top Questions to Ask Before Choosing the Right Intranet Solution Vendor

    When evaluating intranet platforms, asking the right questions can uncover hidden limitations, surprise benefits, or unnecessary costs.

    Whether you're comparing tools for a small team or rolling out a global solution, use this checklist to help you pick the best intranet solution for your organization.

    1. How customizable is the intranet platform, and who manages those changes? ​

    Can your team easily change branding, layout, and navigation—or does the vendor need to step in for every small tweak? 

    Some platforms claim to be customizable, but basic edits like color schemes or homepage banners require support tickets. Others go the opposite direction and are so complex you'll need a developer on staff.

    Question you should ask:

    2. How advanced are the platform's internal communication tools?

    ​A strong employee intranet platform should let you send the right message to the right people. 

    Whether it's company-wide announcements or updates just for a specific department, segmenting communication is key for clarity and engagement.

    Question you should ask:

    3. What integrations are supported—and how deep do they go?

    Don't just ask if an integration exists. Ask how it works. Does it pull in calendar events? Does it sync documents or user profiles? True digital workplace intranet platforms bring your tools together—not just link to them.

    Question you should ask:

    4. How flexible are the permission settings for users and admins?

    Proper permission management helps you scale and stay secure. 

    Some intranet tools limit who can update pages or manage content—forcing everything through IT. Others allow department heads or HR to manage their own areas easily.

    Question you should ask:

    5. What does the intranet implementation process actually involve?

    Launching your intranet is more than just flipping a switch. 

    You'll need proper onboarding, training, and launch planning to ensure your employees adopt it fully. A rushed or unsupported rollout will lead to low engagement and missed value.

    Question you should ask:

    ​6. What type of ongoing support and customer service is available?

    You want a vendor that feels like a partner—not a stranger after the sale. Whether it's a small issue or a major one, support should be responsive and helpful.

    Question you should ask:

    7. Does the vendor have a clear product roadmap for future features?

    Your intranet should grow with your business—not stay stuck in 2023. 

    A vendor that updates regularly shows they're committed to evolving the digital workplace experience.

    Question you should ask:

    8. How does the mobile experience compare to the desktop version? 

    If your team includes deskless or hybrid employees, the mobile intranet app experience is just as important—if not more. 

    Some tools strip down mobile access, limiting what users can do on the go.

    Question you should ask:

    🚀 Your Search Ends Here, Try AgilityPortal Now

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    Whether you need internal comms, employee engagement, document sharing, or team collaboration—all in one place—AgilityPortal does it all.

    ✅ No credit card needed.
    ✅ 14-day free trial.
    ✅ Built for hybrid, deskless, and remote teams.

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