How Super Apps Help Organizations Connect Remote Teams in 2023

An employee superapp, also known as an intranet superapp, is a comprehensive and centralized digital platform designed to provide a wide range of services and tools for employees within an organization. 

It combines various functionalities and features into a single application, making it a convenient and efficient hub for internal communication, collaboration, and information sharing. 

The superapp is typically accessible via desktop or mobile devices, allowing employees to stay connected and engaged from anywhere. 

Similar to super apps, a workplace "super app" is specifically designed to promote seamless integration with all workplace applications, enhancing connectivity for hybrid teams. 

Many leaders recognize that optimizing efficiencies goes beyond time-saving; it also involves conserving energy, particularly when supporting distributed teams that already put in extra effort to collaborate effectively.

AgilityPortal, known as The Employee SuperApp, possesses a distinctive advantage in tackling remote workers or front line staff challenges by incorporating top-tier workplace tools, making it a true "workplace" super app. 

However, its capabilities extend beyond that, In this article, we'll explore 20 effective ways to successfully launch your employee superapp and set the stage for a thriving workforce.

What is a Super App, in Terms of Employee App​?

So what is a super app, the context of intranet, a super app refers to a highly versatile and comprehensive digital platform that consolidates multiple tools, functionalities, and services within an organization's intranet environment. 

Similar to how super apps operate in the consumer space, where they combine various services like messaging, payments, shopping, and more into a single app, a super app for intranet aims to bring together diverse workplace tools and resources under one unified interface.

The primary objective of a super app in terms of intranet is to enhance the efficiency and productivity of employees by providing easy access to a wide array of services and features through a centralized hub. 

It serves as a one-stop solution, reducing the need for employees to switch between different applications, logins, and interfaces, which can be time-consuming and lead to productivity gaps.

What is the purpose of a super app, and what is included in the features:

• Integrated messaging, chat, and video conferencing functionalities for seamless team communication and collaboration.
• A central repository for storing and sharing files, documents, and resources, enabling streamlined access and collaboration.
• Tools for assigning, tracking, and managing tasks and projects to enhance team productivity and organization.
• A searchable directory providing information about colleagues, departments, and contact details for smooth internal communication.
• A dedicated section for broadcasting important updates, news, and announcements to keep employees informed.
• Integration with HR systems to facilitate leave management, performance evaluations, and other employee-related tasks.
• Access to learning resources, training materials, and professional development opportunities to support employee growth.
• Optional social networking elements to foster a sense of community and camaraderie among employees, and employee benefit apps​ are considered a super app.

A well-designed super app for intranet not only improves communication and collaboration but also enhances the overall employee experience. 

It simplifies the way employees interact with various tools, streamlines processes, and promotes a more cohesive and connected workplace culture. 

By offering a seamless and integrated user experience, an employee app or super app can significantly contribute to increased productivity, employee satisfaction, and organizational efficiency within the intranet ecosystem.

How Super Apps Work

Superapps are comprehensive mobile applications that offer a wide range of services and functionalities, typically centered around a central theme or purpose. 

They aim to become a one-stop solution for users, fulfilling their various needs and simplifying their daily tasks. 

Here's how super apps work:

• Cloud platform vendors offering Software-as-a-Service (PaaS) solutions.
• Front-end frameworks that facilitate the deployment of mini-apps on both web and mobile applications.
• Platforms for Multiexperience (MX) development, enabling the creation of applications across various user interfaces.
• Low-code application platforms (LCAPs) that simplify the app development process.
• Providers of development services for creating and customizing software applications.

• Central Platform: Superapps are designed around a central platform that serves as the main interface for users. This platform provides access to a diverse array of services and features.
• Integration of Services: Superapps integrate multiple services from different domains into a single application. These services can include ride-hailing, food delivery, e-commerce, social networking, financial services, travel bookings, and more.
• User Account: Users need to create an account or log in to the superapp to access its services. This account allows the app to personalize the user experience and provide relevant recommendations.
• Personalization and AI: Superapps often use artificial intelligence and machine learning algorithms to analyze user behavior and preferences. This enables them to offer personalized recommendations and suggestions to users.
• Seamless User Experience: Superapps aim to provide a seamless user experience by minimizing the need to switch between multiple apps. Users can access various services within the superapp's ecosystem without exiting the application.
• Payment Integration: Superapps typically incorporate their own payment gateway or integrate with various payment providers to facilitate transactions within the app. This makes it easy for users to make payments for the services they avail.
• Reviews and Ratings: Superapps often have a review and rating system that allows users to provide feedback on services they have used. This helps other users make informed decisions.
• Partnerships and APIs: Superapps collaborate with external service providers through partnerships and APIs (Application Programming Interfaces). This allows them to offer a wide range of services without developing everything in-house.
• Cross-Promotion: Superapps use cross-promotion to encourage users to explore and use different services within the app. For example, a ride-hailing service might offer discounts on food delivery for users who frequently use their ride-hailing service.
• Regular Updates and Improvements: Superapps continuously update and improve their services based on user feedback and changing trends. This ensures that the app remains relevant and meets the evolving needs of users.
• Geolocation and Mapping: Superapps often use geolocation and mapping features to provide location-based services, such as finding nearby restaurants, drivers, or service providers.
• Social Sharing: Superapps may include social sharing features, allowing users to share their experiences, purchases, or achievements with their friends and followers.
• User Loyalty Programs: To retain users, superapps may implement loyalty programs, offering rewards, discounts, or exclusive benefits to frequent users.

Challenges Faced With Remote Teams

As company start to evolve, we witness a surge in employee communication solutions and tools that aim to enhance organizational effectiveness and efficiency. 

Businesses are leveraging these tools and platforms to optimize various aspects, such as flexible work arrangements, employee retention, DEI initiatives, and the integration of artificial intelligence to automate workplace experiences.

Why You Need a Super App for the Workplace 

 A super app designed for the corporate workplace serves as a robust tool to effectively manage the dynamic nature of work. 

Its functionalities aid employees in navigating flexible workspaces, reducing overhead costs, eliminating communication hurdles, and overall streamlining processes, particularly for large enterprise-level companies.

As a pioneer in enterprise employee experience platforms, AgilityPortal proudly leads the way. 

Our experienced team harnesses innovation and technology to craft a user-friendly, powerful, and intuitive app tailored to meet your company's specific requirements. 

With an extensive client base that includes Fortune 500 companies worldwide, we are well-equipped to enhance how your employees interact with your brand. Whether you seek internal feedback or plan to deploy a dependable super app for your employees, our guidance will support you throughout the entire process.

How Does a Super Apps Affect the Workplace? 

What are The Features of a Super App

• Attendance Tracking: Employees can mark their attendance and view their attendance history conveniently.
• Leave Management: Apply for leaves, view leave balances, and check the status of leave requests.
• Task Management: Assign, track, and manage tasks efficiently, ensuring smooth workflow.
• Employee Directory: Access a detailed directory with contact information of all employees within the organization.
• Time Tracking: Log working hours for accurate timekeeping and project management.
• Performance Reviews: Receive performance evaluations, feedback, and set goals collaboratively.
• Payroll and Benefits: Access salary details, tax information, and manage benefits like insurance and retirement plans.
• Training and Development: Discover available training programs and resources for career growth.
• Internal Communication: Real-time chat, voice, and video calling features for seamless communication.
• Employee Surveys: Participate in surveys and provide feedback to improve workplace satisfaction.
• Expense Management: Submit and track business expenses with automated reimbursement processes.
• Company News and Updates: Stay informed about company announcements, events, and news.
• Document Management: Access and share important documents securely with colleagues.
• Remote Work Support: Tools and resources to facilitate remote work, including VPN access and collaboration tools.
• Recognition and Rewards: Recognize and reward employee achievements to boost morale.
• HR Notifications: Receive important HR-related updates, such as policy changes and reminders.
• Team Collaboration: Create and manage project-specific teams for effective collaboration.
• Shift Management: View and manage work shifts and schedules.
• Travel Management: Plan and book business trips with travel-related tools and guidelines.
• Wellness and Health: Access wellness resources, health tips, and fitness challenges to promote employee well-being.

The specific features of an Employee Superapp can vary based on the needs and preferences or need of each organization. However, these functionalities can serve as a solid foundation for building a comprehensive and user-friendly platform. 

Here Are 20 Ways How an Employee Super App can Bring About This Transformation

An Employee Super App can significantly transform the workplace by revolutionizing the way employees work and interact with various work-related processes. 

Here are 20 ways how an Employee SuperApp can bring about this transformation:

1. Centralized Platform: Provides a single, unified platform for employees to access various work-related tools and services.
2. Enhanced Communication: Facilitates seamless communication among employees through instant messaging, voice calls, and video conferencing.
3. Efficient Task Management: Enables employees to manage and prioritize tasks efficiently, leading to improved productivity.
4. Streamlined Attendance and Leave Management: Simplifies attendance tracking and leave applications, reducing administrative burden.
5. Real-Time Collaboration: Promotes real-time collaboration among team members, irrespective of their physical location.
6. Performance Tracking and Feedback: Allows managers to track employee performance and provide timely feedback for improvement.
7. Personalized Training and Development: Offers personalized training and development resources to help employees upskill and grow professionally.
8. Automated Payroll and Benefits: Automates payroll processing and benefits management, ensuring accuracy and efficiency.
9. Employee Recognition and Rewards: Provides a platform for recognizing and rewarding employee achievements, boosting motivation.
10. Document Sharing and Management: Facilitates secure document sharing and management, making information readily accessible to employees.
11. Expense Tracking and Reimbursement: Streamlines expense tracking and reimbursement processes for business-related expenses.
12. Company News and Updates: Keeps employees informed about the latest company news, policies, and announcements.
13. Health and Wellness Support: Offers wellness resources and programs to promote employee well-being and work-life balance.
14. Remote Work Enablement: Equips employees with tools and resources to effectively work remotely, fostering flexibility.
15. Transparent Performance Reviews: Ensures transparency in the performance review process, promoting fairness and objectivity.
16. Shift and Schedule Management: Simplifies shift scheduling and management, minimizing conflicts and disruptions.
17. Travel and Business Trip Planning: Assists employees in planning and managing business trips efficiently.
18. Feedback and Surveys: Gathers feedback from employees through surveys, aiding in decision-making and addressing concerns.
19. Social Networking and Employee Engagement: Encourages social interaction among employees, fostering a sense of belonging and camaraderie.
20. Customizable Platform: Allows organizations to customize the app to align with their unique workflows and requirements.

By integrating various essential functions into a single platform, an Employee SuperApp enhances communication, collaboration, and overall efficiency, leading to a more productive and engaged workforce in today's digital workplace.

How Employers Can Benefit From a SuperApp

Super apps offer the convenience of accessing everything users need from a single application, similar to the success seen in companies like Amazon. A survey among Americans revealed that 70% of respondents would pay more for easy solutions. By using a super app, users avoid the hassle of managing multiple apps on their phones, which drains battery life, consumes more data, and leads to constant app updates.

Furthermore, with multiple apps, users have to deal with numerous logins and repetitive data input, such as payment information. However, a super app streamlines this process by providing a Single Sign-On, ensuring that customers can access all their requirements without repeatedly entering information.

Another advantage of super apps is enhanced data security. With each additional app storing personal information, the risk of data compromise increases. In contrast, a super app significantly reduces this risk, as there's only one entry point for hackers to target.

Moreover, super apps enable businesses to offer more relevant and personalized offers to customers. By collecting customer data within the same app, companies can better understand user preferences and provide tailored promotions. This approach leads to higher customer satisfaction and engagement.

Overall, super apps simplify the user experience, improve data security, and enhance the relevance of offers, making them a valuable tool for both companies and users alike.

Why AgilityPortal Should Be Your SuperApp For Your Employees ​ 

We recognize that for numerous individuals, this remote working app will be a transformative tool, a valuable addition to their remote working toolkit. However, it's essential to note that this is just the initial stage of development.

In the upcoming months, AgilityPortal has exciting plans to introduce more features and advantages to the Super App. Among these additions are private pension schemes and salary advance opportunities, expanding access to top-tier financial services for everyone, regardless of their location in economically developed or developing countries.

If you're interested in using AgilityPortal starting today, you can help by referring your organization. The registration process takes only a few minutes, and it will enable your entire team to benefit from this powerful remote working solution.