By Jill Romford on Friday, 21 July 2023
Category: Internal communications

What is the best communication method for employees?

Over the past year, internal communications have played a crucial role in the workplace as the COVID-19 pandemic necessitated remote work for organizations that were traditionally office-based.

The companies that succeeded in adapting to this new normal were those that implemented flexible and innovative communication strategies, enabling them to maintain productivity while their team members worked from home during uncertain times.

Internal communication has proven to be so vital to productivity that nearly half (47%) of remote workers who felt less productive at home attributed their struggles to communication difficulties.

If you're seeking a solution to enhance internal communications for your dispersed workforce, whether it's due to remote work or the presence of non-office-based teams, a company intranet becomes an invaluable asset.

Modern intranets empower your internal communications strategies and team to instantly reach the entire workforce with essential updates, offering a fast and efficient means of ensuring crucial operational information reaches all team members.

An Intranet could possibly improve communication, so lets dig deeper into what is the best communication method for employees?

What is Effective Communication?

Effective communication is the process of conveying ideas, information, thoughts, knowledge, data, opinions, or messages from a sender to a receiver through a chosen method or channel with the purpose of ensuring clarity and understanding. 

This process satisfies both the sender and the receiver and operates in a cyclic manner, starting and ending with the sender, who receives feedback or a response from the receiver.

Communication takes various forms, and information can be shared in different ways between individuals. 

These forms of communication include:

  • Verbal communication
  • Non-verbal communication
  • Written communication
  • Visual communication

These communication methods can occur in person, over the phone, or through digital platforms. 

The effectiveness of communication can have a significant impact on one's professional and personal life. Improved communication skills lead to greater proficiency in both work and personal aspects.

While precisely measuring the effectiveness of communication may be challenging, its impact can be observed in the workplace. A survey conducted in the USA and UK reported that nearly 100,000 employees collectively lost an average of $62.4 million in a year due to poor communication. 

On the other hand, companies that prioritize effective communication experienced almost 50 percent higher total returns and increased stakeholder satisfaction.

Examples of effective communication include active listening, giving and receiving feedback, empathy and respectfulness, prompt response to messages, clear and concise expression, understanding non-verbal cues, fostering friendliness and confidence, and adapting communication style to suit the audience, among others.

Effective Communication In The Workplace

In the workplace, effective communication entails the clear exchange of information, thoughts, and ideas with others, promoting transparency and facilitating consensus among teams. 

Following seven fundamental principles that ensure quality, effective communication enhances team productivity and cohesion, streamlining task completion for employees. 

When interacting with colleagues, it is vital to maintain clarity and conciseness, staying focused on the topic at hand.

Additionally, offering context and background information is beneficial, especially when discussing unfamiliar subjects. 

Lastly, it is crucial to refrain from personal attacks and gossip, as these can detrimentally impact team morale and overall productivity.

Types of Communication Method for Employees?

The best communication method for employees depends on various factors, including the organization's culture, the nature of the information being conveyed, the size of the workforce, and the preferences of the employees. 

Here are some effective communication methods commonly used in workplaces:


Remember that a mix of these methods may be the most effective approach, as different situations call for different communication styles. 

Additionally, seeking feedback from employees about their preferences can help tailor communication strategies to suit their needs and enhance overall employee engagement and satisfaction. 

How to Build Effective Communication Practices?

How to improve your communication with employee in the workplace? 

Improving communication with employees in the workplace is crucial for fostering a positive and productive environment. 

Here are some tips to enhance your communication skills:


Remember, improving communication is an ongoing process. By actively working on these strategies, you can create a more open, transparent, and supportive workplace, leading to increased employee engagement and overall success for the organization. 

What Tools can Help Improve Communication with Remove Workers?

Improving communication with remote workers requires the use of various tools and technologies that facilitate seamless and efficient interactions. 

Here are some essential tools that can help enhance communication with remote workers:


When choosing tools, consider your team's specific needs, security requirements, and the compatibility of the tools with your existing systems. 

A well-rounded set of communication tools can foster effective collaboration and ensure remote workers feel connected to the team and the organization. 

How to improve your internal communication using an intranet

Improving internal communication through an intranet can significantly enhance collaboration and information sharing within an organization. 

Here are some key strategies to achieve this:


By implementing these strategies, organizations can harness the full potential of their intranet to improve internal communication, foster a collaborative work environment, and enhance overall productivity. 

How can AgilityPortal help you improve your Internal Communication

Intranets offer a diverse range of features that can significantly enhance internal communication within organizations—an enhancement that AgilityPortal can readily provide.

AgilityPortal stands as a comprehensive intranet solution, equipping teams and employees with powerful communication tools to foster better collaboration. 

IT also serves as the foundational structure for organizations to elevate their internal communication to new heights.

The platform encompasses a chat system, a curated newsfeed for essential information dissemination among employees, and a member directory for streamlined connectivity. 

In addition, AgilityPortal boasts numerous other intranet features that facilitate optimal team performance, such as an internal drive, project management tools, and collaborative capabilities. 

It truly encompasses all the essential elements one desires in an intranet—and goes beyond expectations.

Curious to learn more about how AgilityPortal can usher your organization into the full spectrum of intranet advantages? 

Waste no time and schedule a demo today!

Wrapping up

Effective communication plays a crucial role in every workplace, and it becomes even more important for managers to prioritize the art of listening over excessive speaking. 

When managers actively listen to employee feedback and address their concerns, foster a supportive atmosphere, and cultivate trust while honing their own communication skills, they empower their teams to become more innovative and productive. 

The practical examples of effective communication shared in the blog above will undoubtedly motivate and encourage you to communicate more effectively and foster a thriving work environment. 

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